Recommendation Engine
For a retailer with a large catalog, a recommendation engine that helps customers find relevant products, gives new listings a route to visibility and keeps merchandisers in control.
Storefronts, catalogs, checkout and the systems behind them, designed so customers can find what they need and buy it without friction.
Overview
Commerce is measured continuously, which makes it unusually honest. Catalog structure, search quality, product pages and checkout each show up directly in revenue, and each can be improved deliberately.
We build storefronts and the systems behind them: catalog and inventory, payments, order management and the integrations that connect them to fulfillment and finance. Whether that means a platform like Shopify or a custom build depends on your range, your markets and how different your process really is.
Capabilities
The pieces that make up E-Commerce. Most projects draw on several of them.
Storefronts designed around discovery and purchase.
Structured, searchable, filterable product data.
Checkout flows built to reduce abandonment.
Regional and international payment providers.
Stock visibility across channels and locations.
Fulfillment, status and post-purchase operations.
Custom commerce where off-the-shelf will not fit.
How we approach it
Search terms, navigation paths and abandonment points tell us where the current experience loses people.
Categories, attributes and filters designed around how customers compare products, not how the warehouse stores them.
Guest checkout, clear costs, local payment methods and as few steps as possible.
Inventory, orders, payments and fulfillment integrated, so the store and operations always agree.
Outcomes
Search, filters and navigation that match how customers actually look for things.
Fewer steps and fewer surprises between adding to cart and paying.
Stock, orders and payments flow between systems without re-keying.
Trading dashboards built on reliable order, product and customer data.
Deliverables
Questions
The questions we hear most often before a project starts.
Describe where things stand today and what you want to change. We will reply with a considered first view, not a sales deck.
Intelligence → Innovation → Automation → Growth